How can I access a copy of the data khelstake holds about me?

Log into your account, go to Account Settings, and open the Privacy Controls section. Submit a data export request there. Alternatively, email privacy@khelstake.net with your registered email address and we will deliver your data package within five business days.

Can I ask khelstake to delete my personal data?

Yes. Submit a deletion request via the Privacy Controls form in your account dashboard or email privacy@khelstake.net. Data not required for legal or statutory reporting will be deleted within 30 days of your account closure being confirmed.

Reference

How khelstake Handles Your Personal Data

At khelstake, your personal data belongs to you — we collect only what we need to run your account, process payments via UPI, Paytm and PhonePe, and keep…

Data MinimisationEncrypted StorageUPI & Paytm CompliantYour Right to AccessNo Third-Party Sale

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What This Policy Covers and Where It Applies

khelstake Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This policy applies to all data processed when you open and use a khelstake account, including account registration details, payment records linked to UPI, Paytm or PhonePe, device identifiers, and session logs. Whether you deposit via Paytm or withdraw to your UPI-linked bank, a record of

1
that transaction is held on our servers solely to fulfil the service and meet any reporting obligations under applicable law. Access to khelstake and the data rights described here depend on local law and are available where local law permits. We do not sell, rent or
2
exchange your personal data with third parties for marketing purposes. Data shared with payment processors — including PhonePe and Paytm — is limited to what those processors require to complete a transaction and is governed by their own privacy terms.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct or delete data we hold about your khelstake account, our privacy team is reachable through three channels.

Email Privacy Team Send your data access or deletion request to our dedicated privacy address at [email protected]. Include your registered account email so we can locate your record and respond promptly within five business days.

Live Chat Support Open the chat window inside your khelstake account dashboard and select the Privacy and Data option. A support agent will log your request and escalate it to our data team the same day during standard support hours.

In-Account Request Form Navigate to Account Settings, then Privacy Controls inside your khelstake dashboard. The built-in request form lets you flag a data query, correct account details or schedule a full data export without needing to contact support separately.

HOW WE PROTECT YOUR DATA

Data Handling, Cookies and Account Security at khelstake

We apply layered security practices across every part of the account lifecycle — from the moment you register through to payment processing and session management.

Data We Collect

We collect your name, registered mobile number, email address, date of birth and the payment identifiers associated with your UPI handle or Paytm wallet. We do not collect more than is necessary to verify your account and process transactions.

Cookie Usage

khelstake uses session cookies to keep you logged in and preference cookies to remember your language and lobby settings. Analytics cookies are first-party only and record page paths, not personal identity. You can adjust cookie preferences in your browser settings at any time.

Payment Data Handling

When you deposit via UPI or withdraw to a Paytm-linked account, the payment reference is stored in encrypted form. We do not store full bank account numbers; only masked identifiers and transaction IDs are retained for reconciliation purposes.

Account Security Practices

All account passwords are hashed using industry-standard algorithms and are never stored in plain text. Login sessions are bound to device fingerprints, and any new device login triggers a verification step sent to your registered mobile number or email.

Data Retention Timeline

Active account data is held for the duration of your account plus a statutory period required under applicable law. If you request account closure, personal data not required for legal reporting is deleted within 30 days of the closure being confirmed.

Requesting Changes

You may request a copy of your data, ask us to correct an inaccuracy, or request deletion through the in-account Privacy Controls form or by emailing [email protected]. We will confirm receipt within 24 hours and complete the request within five business days.

Answers to Your Privacy Policy Questions

These answers address the data questions we hear most often from account holders in India. If your question is not here, use the in-account Privacy Controls form or email [email protected] and our data team will respond within five business days.

We collect your full name, email address, mobile number, date of birth, and the payment identifier you use — such as your UPI ID or Paytm-registered number. We collect only what is needed to verify your identity and process transactions.

We share data only with payment processors like Paytm and PhonePe, strictly to complete your transactions, and with service providers who operate parts of our platform under confidentiality agreements. We never sell or rent your personal data to marketers.

Log into your account, go to Account Settings, and open the Privacy Controls section. Submit a data export request there. Alternatively, email [email protected] with your registered email address and we will deliver your data package within five business days.

Yes. Submit a deletion request via the Privacy Controls form in your account dashboard or email [email protected]. Data not required for legal or statutory reporting will be deleted within 30 days of your account closure being confirmed.

Payment references are stored in encrypted form on our servers. We retain only masked identifiers and transaction IDs for reconciliation — full bank account numbers and UPI credentials are never stored on the khelstake platform.

We use session cookies to maintain your login and preference cookies to save lobby settings. Analytics cookies are first-party and do not identify you personally. You can manage or block cookies through your browser settings without affecting your ability to log in.

Personal data is held for the active life of your account plus any statutory period required under applicable Indian law. Data not subject to a legal retention obligation is deleted within 30 days of account closure being completed and confirmed by our team.

How khelstake Handles Your Personal Data

Reach Us About Your Privacy Rights

Data Handling, Cookies and Account Security at khelstake

Data We Collect

Cookie Usage

Payment Data Handling

Account Security Practices

Data Retention Timeline

Requesting Changes

Answers to Your Privacy Policy Questions

01 What personal data does khelstake collect when I open an account?

02 Does khelstake share my data with third parties?

03 How can I access a copy of the data khelstake holds about me?

04 Can I ask khelstake to delete my personal data?

05 How does khelstake protect my UPI and Paytm payment details?

06 Does khelstake use cookies and can I turn them off?

07 How long does khelstake keep my account data after I close my account?

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