Reference

Terms and Conditions Governing Your khelstake Account

These Terms and Conditions form the binding agreement between you and khelstake the moment you open an account on khelstake.net.

Applies to all India accountsCovers deposits, withdrawals and gameplayUpdated when policy changesGoverned by applicable local law
khelstake Terms and Conditions Governing Your khelstake Account
TERMS CONTACT PATHS

Reach Us About These Terms

If any clause in these Terms and Conditions is unclear, or if you wish to raise a formal concern about how the policy has been applied to your account, our support team…

Live Chat Open the chat widget from any page on khelstake.net to speak directly with a support agent about a specific clause or account-level policy matter. Available at all hours.
Email Support Send a written query to our support address for formal Terms and Conditions questions. Include your account ID and the clause reference so we can respond with a precise, documented answer.
Help Centre Our Help Centre on khelstake.net contains plain-language explanations of every major clause in these Terms, including account suspension criteria, withdrawal conditions and data handling.
HOW WE HANDLE POLICY

Data, Security and Your Account Rights

Your account data is stored on secured servers and processed only for purposes set out in these Terms and our Privacy Policy.

Data Retention

We retain your account data for the period required by applicable law. Once that period lapses and your account is closed, personal data is deleted or anonymised in line with our stated retention schedule.

Cookie Policy

Cookies on khelstake.net track session activity, payment flow state and account preferences. You may adjust cookie settings in your browser; note that disabling certain cookies may affect how the deposit flow with UPI or Paytm behaves.

Account Security

Your account is protected with password hashing and session token rotation. We strongly recommend enabling two-factor authentication to reduce the risk of unauthorised access to your wallet and withdrawal history.

Withdrawal Verification

Before any withdrawal is processed to your PhonePe or UPI handle, our team verifies that the destination account matches the name on your khelstake profile. This verification step typically takes under two hours.

Right to Correction

If personal data we hold about you is inaccurate, you may submit a correction request via email. We will review and update the record within seven working days, then confirm the change by email.

Terms Change Notification

When these Terms are updated, we publish a notice on khelstake.net and, where possible, send an email to the address on your account. Continued use of the platform after that date constitutes acceptance of the revised Terms.

Frequently Asked Questions About These Terms

The questions below cover the clauses we receive the most enquiries about. If your question is not answered here, open a live chat or email our support team with your account ID and the specific clause you need clarification on.

These Terms take effect the moment you complete account registration on khelstake.net. Any subsequent deposit — via UPI, Paytm or PhonePe — further confirms your acceptance. If you do not agree, you should not proceed with registration.

We may update these Terms at any time where required by law or operational necessity. We publish a notice on the site and, where possible, email registered accounts. Continued use after the update date constitutes acceptance of the revised Terms.

A breach may result in account suspension, withdrawal of pending balances pending review, or permanent closure. We will notify you by email and, where local law permits, provide an opportunity to respond before a final decision is made.

Send an email to our support address using the verified email on your account and include your account ID. We will compile and deliver a data summary within seven working days, covering account activity, transaction records and stored profile data.

The governing law depends on the jurisdiction in which you reside and where local law permits access to khelstake.net. The applicable jurisdiction is identified in the full Terms document available on the site. Use the platform only where local law allows.

The core Terms apply equally to all payment methods. Each payment provider — UPI, Paytm, PhonePe — may carry its own processing rules on their side, but within khelstake the same withdrawal verification, refund policy and dispute process applies regardless of which rail you used.

Submit a written dispute via email to our support address within 30 days of the decision, quoting your account ID and the relevant clause. Our compliance team will review and respond within 10 working days with a reasoned outcome.